Imagine firing up Microsoft Teams for an important meeting, only to be trapped on that endless "Welcome" screen stuck loop. ๐ฉ It's a common frustration hitting users worldwide, but don't worryโyou're not alone, and it's fixable right now. This guide delivers straight-to-the-point solutions based on the latest troubleshooting from Microsoft and real-user wins. We'll walk you through quick wins first, then deeper fixes, so you can choose what fits your setup. Let's dive in and banish that Teams welcome screen stuck error for good!
Why Does the Microsoft Teams "Welcome" Screen Get Stuck? Quick Diagnosis
Before fixes, understand the culprits behind the Teams welcome screen stuck issue:
- ๐ง Corrupted cache or temporary files: Teams stores data that can glitch out.
- ๐ Network hiccups or proxy issues: Slow connections block sign-in.
- ๐ฑ Outdated app version: Bugs in older builds cause hangs.
- ๐ก๏ธ App conflicts or permissions: Antivirus or Windows settings interfere.
- ๐ป Profile sync problems: Account data fails to load.
Spot on? Greatโnow let's fix it. Start with the easiest methods. If one works, you're done! ๐
Fix 1: Clear Teams Cache (Fastest First Step โ 2 Minutes) โฑ๏ธ
The #1 cause of Teams welcome screen stuck is bloated cache. Here's how to wipe it clean:
- Quit Teams completely (right-click tray icon โ Quit).
- Press Win + R, type
%appdata%\Microsoft\Teams, hit Enter.
- Delete these folders:
Cache, blob_storage, databases, GPUCache, IndexedDB, Local Storage, tmp.
- Restart Teams. Boomโwelcome screen should load!
Pro tip: Do this weekly for smooth performance. Still stuck? Next fix incoming.
Fix 2: Sign Out and Back In (Simple Account Reset) ๐
Often, it's just a sync glitch. Try this:
- If Teams opens partially, go to profile pic โ Sign out.
- Close app, reopen, and sign in fresh.
- Use incognito mode in browser version as a test: teams.microsoft.com.
Fix 3: Update or Repair Teams App (Latest Patches Matter) โจ
Ensure you're on the newest Microsoft Teams buildโbugs get squashed regularly.
| Platform |
Update Steps |
Repair Option |
| Windows |
Teams โ Profile โ Check for updates |
Settings โ Apps โ Teams โ Modify โ Repair |
| Mac |
Teams โ Check for Updates |
Delete & reinstall from official site |
| Mobile |
App Store / Play Store โ Update |
Force stop โ Clear cache |
After updating, relaunch. This resolves 70% of Teams stuck on welcome cases per user reports.
Fix 4: Reset Network and Proxy Settings (For Connection Woes) ๐
Network blocks are sneaky. Quick resets:
- 1๏ธโฃ Run Command Prompt as admin:
netsh int ip reset + restart PC.
- 2๏ธโฃ In Teams (if accessible): Settings โ General โ Disable proxy.
- 3๏ธโฃ Test VPN off; switch Wi-Fi if needed.
Bonus: Flush DNS with ipconfig /flushdns.
Advanced Fixes: When Basics Don't Cut It ๐ ๏ธ
Fix 5: Full Teams Reset or Reinstall
Windows: Settings โ Apps โ Teams โ Advanced โ Reset (keeps files) or Uninstall โ Reinstall.
Fix 6: Check Antivirus & Permissions
Temporarily disable third-party antivirus. Add Teams to exclusions. Run as admin.
Fix 7: Browser or Web Version Switch
Ditch the desktop app: Use Edge/Chrome at teams.microsoft.com. Clear browser cache too.
Prevention Tips: Stay Stuck-Free Forever โญ
- Regular cache clears.
- Keep Teams updated automatically.
- Use Teams web as backup.
- Monitor via Microsoft Support.
Congratsโyou've conquered the Microsoft Teams "Welcome" screen stuck error! ๐ Which fix worked for you? Drop a comment below, and share with a teammate in need. Back to productive chatsโhappy teaming! ๐ฌ