æ³åããŠã¿ãŠãã ãããéèŠãªäŒè°ã®ããã«Microsoft Teamsãèµ·åããã®ã«ãã¯ã©ãã·ã¥ããŠåèµ·åãç¹°ãè¿ããŠããŸããð© Microsoft Teamsã®ãšã©ãŒã«ããåèµ·åã«ãŒãã¯ããŠãŒã¶ãŒãç¡éã«ãŒãã«é¥ãã貎éãªæéãç¡é§ã«ããæªå€¢ã§ããã§ãããå¿é
ãªããããªãã ãã§ã¯ãããŸããã解決å¯èœã§ãïŒ
ãã®ã¬ã€ãã§ã¯ãMicrosoft Teamsã®ãšã©ãŒãåèµ·åã«ãŒããã解決ããããã®æã广çãªæ¹æ³ã詳ããã玹ä»ããŸãããããã®æé ã¯ãMicrosoftã®ææ°ã®ãã©ãã«ã·ã¥ãŒãã£ã³ã°ãšã³ãã¥ããã£ã®ä¿®æ£ããã°ã©ã ã«åºã¥ããŠãããå®éã«ãã¹ããããŠããŸãããã®ã¬ã€ãã«åŸã£ãŠæäœããã°ãæ°åã§ã¹ã ãŒãºãªãã£ãããã§ããããã«ãªããŸããããããã®ãã°ã解決ããŸãããïŒðª
Microsoft Teamsã®åèµ·åã«ãŒãã¯ãªãèµ·ããã®ãïŒã¯ã€ãã¯ã€ã³ãµã€ã
ä¿®æ£ããåã«ãåå ãçè§£ããŠãã ããã
- ðç Žæãããã£ãã·ã¥ãŸãã¯äžæãã¡ã€ã«- Teams ã«ã¯æéã®çµéãšãšãã«ãžã£ã³ã¯ãèç©ãããŸãã
- âïžã¢ããªã®ããŒãžã§ã³ãå€ãããæŽæ°ãç«¶åããŠããŸãã
- ð€ Teams èšå®ã®ãŠãŒã¶ãŒ ãããã¡ã€ã«ãç ŽæããŠããŸãã
- ð»ãŠã€ã«ã¹å¯Ÿçã®å¹²æžãæš©éäžè¶³ãªã©ã®ã·ã¹ãã ã®ç«¶åã
- ðã¢ããªã®ã¯ã©ãã·ã¥ãæš¡å£ãããããã¯ãŒã¯ã®äžå
·åã
æ£è§£ã§ããïŒçŽ æŽãããïŒã§ã¯ãäžã€ãã€ä¿®æ£ããŠãããŸãããããŸãã¯ç°¡åãªãšããããå§ããŠãå¿
èŠã«å¿ããŠãšã¹ã«ã¬ãŒã·ã§ã³ããŸããããð
1ïžâ£ æ¹æ³ 1: ã¯ã€ãã¯åèµ·åãšåºæ¬ãã§ã㯠(æåç 90%)
æãç°¡åãªè§£æ±ºæ¹æ³: 匷å¶çµäºããŠãé©åã«åèµ·åããŸãã
- Teams ãå®å
šã«éãã: ã¿ã¹ã¯ã㌠(Windows) ãŸã㯠Dock (Mac) ã® Teams ã¢ã€ã³ã³ãå³ã¯ãªãã¯ãã[çµäº]ãéžæããŸãã
- ãã¹ãŠã® Teams ããã»ã¹ãçµäºããŸããã¿ã¹ã¯ ãããŒãžã£ãŒ (Ctrl + Shift + Esc) ãéãããTeamsããæ€çŽ¢ããŠãé¢é£ãããã¹ãŠã®ã¿ã¹ã¯ãçµäºããŸãã
- ã³ã³ãã¥ãŒã¿ãåèµ·åããŠãã ãããç°¡åã§ãããäžæçãªäžå
·åã¯è§£æ¶ãããŸãã
- Teams ãå床éããŸããå床ã«ãŒãããå Žåã¯ãç¶è¡ããŠãã ããã
ããã®ãã³ãïŒã€ã³ã¿ãŒãããç°å¢ãã確èªãã ãããWi-Fiãäžå®å®ãªå Žåãåèµ·åãå¿
èŠã«ãªãããšããããŸããæç·æ¥ç¶ãŸãã¯ã¢ãã€ã«ãããã¹ãããã§ãã¹ãããŠã¿ãŠãã ãããããã§ãåé¡ã解決ããªãå Žåã¯ã次ã®ã¹ããããžïŒâ
2ïžâ£ æ¹æ³2: Teamsã®ãã£ãã·ã¥ãã¯ãªã¢ãã- åèµ·åã«ãŒãã®äžçªã®è§£æ±ºç
Microsoft Teams ã®åèµ·åã«ãŒãã®åé¡ã® 70% ã¯ãç Žæãããã£ãã·ã¥ãåå ã§ãããã£ãã·ã¥ãæ¶å»ããã°å®å
šãã€è¿
éã«è§£æ±ºã§ããŸãã
Windowsã®å Žå:
- Teams ãå®å
šã«çµäºããŸã (äžèšã®ãšãã)ã
- Win+R ãæŒããŠã ãšå
¥åã
%appdata%\Microsoft\TeamsãEnter ããŒãæŒããŸãã
- 次ã®ãã©ã«ããåé€ããŸã:
Cacheããããããããblob_storagedatabasesGPUCacheIndexedDBLocal Storagetmp
- PC ãåèµ·åã㊠Teams ãèµ·åããŸãã
Macã®å Žå:
- Teams ãçµäºããŸãã
- Finder ãéããŠããç§»åã>ããã©ã«ããžç§»åããšå
¥åãã ãšå
¥åããŸã
~/Library/Application Support/Microsoft/Teamsã
- äžèšãšåããã©ã«ããåé€ããŸãã
- åèµ·åããŠãã¹ãããŸãã
ãŠãŒã¶ãŒããã¯ããã«çç¶ãæ¹åãããšããå ±åãå¯ããããŠããŸãïŒãã£ãã·ã¥ãã¯ãªã¢ããŠãæ¹åããªãå Žåã¯ããããã£ãŒã«ã«åé¡ãããå¯èœæ§ããããŸããç¶ãããèªã¿ãã ããâŠð
3ïžâ£ æ¹æ³3: TeamsãŠãŒã¶ãŒãããã¡ã€ã«ããªã»ãããã
ããæ·±ãã¯ãªãŒã³ã¢ããã§ã¯ããããã¡ã€ã«ã®ç Žæãã¿ãŒã²ããã«ããŸãã
- Teams ãçµäºããŸãã
%appdata%\Microsoft\Teams(Windows) ãŸã㯠Mac ã®åçã®æé ã«é²ã¿ãŸãã
Teamsãã©ã«ãå
šäœã®ååã ã«å€æŽããŸãTeams_backupãããã«ãããåèµ·åæã«æ°ãããããã¡ã€ã«ã匷å¶çã«äœæãããŸãã
- Teams ãèµ·åãããšãã©ã«ããŒãåäœæãããŸããæ°ãããµã€ã³ã€ã³ããŠãã ããã
ããŒãã¹: Windows ã®å Žåã¯ãTeams ã管çè
ãšããŠå®è¡ããŸããå®è¡å¯èœãã¡ã€ã«ãå³ã¯ãªã㯠> [管çè
ãšããŠå®è¡] ãéžæããŸããð
4ïžâ£ æ¹æ³4: Microsoft TeamsãæŽæ°ãŸãã¯åã€ã³ã¹ããŒã«ãã
å€ãããŒãžã§ã³ã¯ãã°ã®åå ã«ãªããŸããå¿
ãææ°ã®ããŒãžã§ã³ã䜿çšããŠãã ããã
- æŽæ°ããã°ã©ã ã®ç¢ºèª: Teams ã§ããããã£ãŒã«åç > [æŽæ°ããã°ã©ã ã®ç¢ºèª] ãã¯ãªãã¯ããŸãã
- æ°èŠã«åã€ã³ã¹ããŒã«:
- [èšå®] > [ã¢ããª] (Windows) ãŸã㯠[ã¢ããªã±ãŒã·ã§ã³] (Mac) ããã¢ã³ã€ã³ã¹ããŒã«ããŸãã
- Microsoft ã®å
¬åŒãµã€ãããææ°çãããŠã³ããŒãããŠãã ããã
- ã€ã³ã¹ããŒã«ããŠãµã€ã³ã€ã³ããŸãã
5ïžâ£ é«åºŠãªä¿®æ£: ä»ã«äœãæ©èœããªãå Žå
é åºãªã±ãŒã¹ã®å Žå:
| åé¡ |
解決 |
ãªããããæ©èœããã®ã |
| ãŠã€ã«ã¹å¯Ÿçããã㯠|
AV ãœãããŠã§ã¢ (Windows Defender ãªã©) ã®é€å€ãªã¹ãã« Teams ã远å ããŸãã |
ã¯ã©ãã·ã¥ãåŒãèµ·ãã誀æ€ç¥ã鲿¢ããŸãã |
| ãããã·/VPNã®ç«¶å |
VPN ãç¡å¹ã«ããããTeams èšå®ã§ãããã·ãèªåæ€åºããããã«èšå®ããŸãã |
ãããã¯ãŒã¯ã«ããã«ãŒãã解決ããŸãã |
| ãªãã£ã¹å
ã®å¯Ÿç« |
[èšå®] > [ã¢ããª] > [Microsoft 365] > [倿Ž] > [ã¯ã€ãã¯ä¿®åŸ©] ãã Office ã修埩ããŸãã |
å
±æã³ã³ããŒãã³ããåæããŸãã |
ãŸã ã«ãŒãããŠããŸããïŒMicrosoft ã®ã¹ããŒã¿ã¹ã確èªããŠãã ãã: Teams ã®ãµãŒãã¹æ£åžžæ§ãé害ãçºçããããšããããŸãã
ä»åŸã®ããŒã ã®åèµ·åã«ãŒããæ°žä¹
ã«é²æ¢ããð
- â ãã£ãã·ã¥ãæ¯æã¯ãªã¢ããŸãã
- ð èªåæŽæ°ãæå¹ã«ãªããŸããã
- ð ããã¯ã¢ãããšã㊠Web ããŒãžã§ã³ã䜿çšããŠãã ãã: teams.microsoft.comã
ããã§ãšãããããŸãïŒ Microsoft Teamsã®ãšã©ãŒã«ããåèµ·åã«ãŒããå
æã§ããŸããïŒåé¡ã解決ããªãå Žåã¯ãäžèšã«ã³ã¡ã³ããæ®ãããMicrosoft ãµããŒãã«ãåãåãããã ãããçç£æ§ã®é«ãéè©±ã«æ»ããŸãããïŒð