筆記本電腦熱鍵在 Windows 11 上不起作用？如何修復以及為什麼會發生這種情況

在嘗試訪問設備上的基本功能時，筆記本電腦熱鍵是必不可少的工具。它們允許您控制音量、調整亮度、鍵盤背光、觸摸板行為等等。根據您的設備，您可以有額外的熱鍵用於專用功能，例如啟用 n 鍵翻轉、禁用觸摸板、禁用鍵盤、激活飛行模式、更改電源模式等等。

但是，如果您的熱鍵停止工作，您的筆記本電腦最終可能會失去其功能和效率。這將迫使您使用 Windows 設置應用程序中的專用選項更改/編輯每個設置，這可能非常麻煩。如果筆記本電腦的熱鍵 在您的筆記本電腦上不起作用，那麼您可以使用以下方法來修復您的熱鍵。 

相關： 如何在 Windows 11 中將任務欄移至頂部

內容

• 為什麼熱鍵不起作用？
• 如何修復 Windows 11 筆記本電腦上的熱鍵
  • 方法 #1：檢查 OEM 更新
  • 方法 #2：確保 OEM 實用程序正常工作
  • 方法#3：更新驅動程序
  • 方法#4：重新安裝鍵盤驅動程序
  • 方法#5：禁用遊戲模式
  • 方法 #6：重啟 HID 服務
  • 方法#7：禁用過濾鍵
  • 方法 #8：如果可用，禁用功能 (Fn) 鎖定
  • 方法#9：檢查屏幕鍵盤
  • 方法 #10：使用 Windows 疑難解答
  • 方法 #11：運行 SFC 掃描
  • 方法 #12：運行 DISM 修復程序以恢復 Windows 映像
  • 方法 #13：卸載任何第三方工具
  • 方法 #14：連接到不同的 USB 端口（僅限外部鍵盤）
  • 方法 #15：檢查 GPO 並在禁用時重新啟用熱鍵
• 修復華碩用戶的熱鍵
  • 方法一：嘗試手動啟動 AsusHotkeyExec.exe
  • 方法#2：重新安裝 Asus System Interface 和 Armory Crate 服務
• 修復聯想用戶的熱鍵
  • 方法#1：禁用所有快捷方式和增強功能
  • 方法#2：使用聯想支持更新您的驅動程序
• 修復 Acer 用戶的熱鍵
• 重新啟動 HID 服務時遇到錯誤代碼？試試這些修復！
  • 方法 #1：對於錯誤代碼 126
  • 方法 #2：對於錯誤代碼 2

為什麼熱鍵不起作用？

筆記本電腦上的熱鍵可能會因多種原因停止工作，但由於 Windows 11 相當新，最常見的原因似乎是後台的驅動程序衝突和 OEM 實用程序衝突。這是因為 OEM 當前發布的大多數驅動程序都是為 Windows 10 設計的。Windows 11 在後台和驅動程序的處理方式中引入了幾種不同的更改，這似乎破壞了許多不同設備上的熱鍵功能。

受影響最嚴重的設備似乎來自 Asus 和 Lenovo，因為它們的專用實用程序（例如需要為 Windows 11 更新的 Armoury Crate Service）。這並不意味著其他製造商可以免除此問題，許多 Dell 和 Acer 設備似乎也在 Windows 11 中失去熱鍵功能。

如果您擁有這些設備中的任何一個，或者如果您的筆記本電腦的熱鍵在 Windows 11 上通常無法正常工作，那麼您可以使用以下方法來嘗試解決您的問題。讓我們開始吧。 

相關： 如何在 Windows 11 中創建還原點

如何修復 Windows 11 筆記本電腦上的熱鍵

您可以使用以下方法嘗試讓熱鍵再次在您的筆記本電腦上工作。這些方法已按優先級順序列出，最常見的修復已列在頂部。您可以從第一個修復程序開始，然後通過列表逐步找到適合您系統的修復程序。讓我們開始吧。

方法 #1：檢查 OEM 更新

如果您有專門的鍵盤實用程序在後台管理您的熱鍵，例如 Armory Crate Service 或 Synaptics 實用程序，那麼您可以嘗試從 OEM 的網站更新驅動程序。這些實用程序不同於特定的鍵盤驅動程序，它們在後台運行服務和任務，幫助在您的筆記本電腦上啟用熱鍵。

如果這些實用程序中的任何一個損壞或無法運行，那麼我們建議檢查最新更新或在您的筆記本電腦上重新安裝當前版本。使用下面的鏈接訪問 OEM 的支持站點並檢查最新的實用程序更新。找到後，單擊並下載它們到您的本地存儲，並儘早將它們安裝到您的筆記本電腦上。

安裝後，熱鍵應再次開始在您的筆記本電腦上工作。我們建議您重新啟動您的筆記本電腦，以避免與之前在後台安裝的版本發生任何衝突。如果您的熱鍵仍然無法工作，那麼您可以使用以下指南來重置和刷新筆記本電腦上的 OEM 實用程序。 

• 我的華碩 | 下載鏈接
• 聯想配套應用 | 下載鏈接
• 聯想系統更新應用程序 | 下載鏈接
• 微星 | 下載鏈接（適用於所有應用）
• 宏碁護理中心 | 下載鏈接
• 技嘉應用中心 | 下載鏈接

相關： 如何修復 Windows 11

方法 #2：確保 OEM 實用程序正常工作

如果您的 OEM 實用程序似乎無法在後台運行，那麼這裡有一些故障排除方法可以恢復其功能。讓我們開始吧。

按下Windows + i鍵盤並點擊左側的“應用程序”。 

單擊“應用程序和功能”。

在此列表中找到相關應用程序，然後單擊它旁邊的“三點”菜單圖標。 

選擇“高級選項”。 

現在，根據您希望對所選應用程序執行的操作，按照以下部分之一進行操作。  

2.1 開啟後台功能

單擊“後台應用程序權限”下的下拉菜單，然後選擇“電源優化”或“始終”。 

“電源優化”將允許應用程序根據您當前的電源計劃在後台運行。另一方面，“始終”將允許應用程序保持活動狀態並在後台工作，而不管您當前選擇的電源計劃如何。 

2.2 修復應用

Windows 11 還允許您修復您的應用程序。只需滾動到底部並首先單擊“終止”。

現在點擊“修復”。 

等待 Windows 執行它的操作，一旦選項旁邊出現複選標記，請嘗試在您的筆記本電腦上啟動相關應用程序。

現在測試您的熱鍵，如果小問題或衝突導致應用程序無法在後台運行，那麼現在應該在您的筆記本電腦上恢復熱鍵功能。  

2.3 重置應用

如果上述方法對您不起作用，那麼您可以重置 OEM 應用程序。這將重置其數據並讓您重新開始，就像該應用程序剛剛安裝在您的筆記本電腦上一樣。在大多數情況下，這應該有助於恢復您的熱鍵功能。但是，請記住，您的應用數據將被重置，這將迫使您在適用的情況下重新登錄該應用。此外，您在應用程序中所做的任何更改或自定義也將被重置。請按照以下步驟開始。 

單擊“終止”以關閉應用程序。 

現在點擊“重置”。 

再次單擊“重置”以確認您的選擇。 

該應用程序現在將在您的筆記本電腦上重置。我們建議您重新啟動您的筆記本電腦，然後再次嘗試使用您的熱鍵。如果該應用程序在 Windows 11 上無法正常運行，那麼您的熱鍵功能現在應該會在您的筆記本電腦上恢復。

方法#3：更新驅動程序

鍵盤故障的另一個原因是過時的驅動程序。如果您過去未更新鍵盤驅動程序，那麼這可能是您的鍵盤熱鍵在 Windows 11 中無法使用的原因。Windows 11 以不同方式管理和安裝您的驅動程序，此外，在某些情況下，已知 Windows 11替換您的 OEM 鍵盤驅動程序以支持通用驅動程序，以防它是最新的。

如果熱鍵仍然不適合您，那麼我們建議您更新驅動程序並安裝 OEM 提供的最新鍵盤驅動程序。只需使用以下鏈接之一訪問您的 OEM 站點，然後將相應的驅動程序下載到您的本地存儲。

下載後，安裝驅動程序並重新啟動筆記本電腦。拒絕 Windows 11 提供的任何鍵盤驅動程序更新，您的熱鍵應重新開始工作。使用以下鏈接幫助您入門。

• 華碩支持
• 宏碁支持
• 戴爾支持
• 雷蛇支持
• 微星支持
• 聯想支持
• LG 支持
• 微軟支持
• 三星支持
• 索尼支持
• 東芝支持
• 惠普支持
• 技嘉支持

如果您的鍵盤驅動程序仍然過時並且熱鍵不起作用，那麼可能是時候通過 Windows 檢查驅動程序更新了。您的 OEM 可能會通過 Windows 更新向您提供最新的驅動程序更新。使用以下指南在筆記本電腦上的 Windows 更新中檢查鍵盤驅動程序更新。我們將首先確保您的筆記本電腦通過 Windows 更新接收驅動程序更新。請按照以下指南開始。 

按Windows + S鍵盤並蒐索“更改設備安裝設置”。一旦應用程序出現在您的搜索結果中，單擊並啟動該應用程序。 

選擇“是（推薦）”。 

單擊“保存更改”。 

等待 Windows 為您的筆記本電腦啟用驅動程序更新。啟用後關閉設備安裝設置窗口並按下Windows + i鍵盤上的 。從左側選擇“Windows 更新”。 

單擊頂部的“檢查更新”並安裝顯示的任何更新。 

安裝後，單擊底部的“高級選項”。 

現在點擊“可選更新”。 

單擊並展開“驅動程序更新 (n)”，其中 n 表示當前可供您的筆記本電腦使用的驅動程序更新數。選中此列表中顯示的任何鍵盤驅動程序的框。單擊屏幕底部的“下載並安裝”。即使沒有 Windows 更新提示，也要重新啟動您的筆記本電腦。 

就是這樣！您的最新鍵盤驅動程序現在應該安裝在您的筆記本電腦上，這應該有助於為您恢復熱鍵功能。如果沒有，您可以繼續進行以下修復以嘗試修復您的熱鍵。

方法#4：重新安裝鍵盤驅動程序

如果上述方法都不適合您，那麼是時候重新安裝鍵盤驅動程序了。雖然驅動程序很少在後台遇到衝突，但安裝不當、組件不兼容和錯誤更新可能會弄亂您的鍵盤驅動程序，尤其是當您擁有由 OEM 實用程序管理的自定義 RGB 背光時。

這些應用程序中的每一個都使用不同的方式連接到您的鍵盤背光，以幫助您根據需要對其進行自定義。這些連接系統的方法與其他管理鍵盤映射、佈局等的第三方應用程序並不兼容。重新安裝鍵盤驅動程序可以幫助解決大多數此類問題，您可以通過安裝來自 OEM 的專用驅動程序或使用 Windows 提供的通用驅動程序來解決此問題。讓我們開始吧。 

4.1 重新安裝通用鍵盤驅動

按下Windows + X鍵盤並單擊“設備管理器”。

 

打開後，在列表中找到您相關的鍵盤並右鍵單擊它。如果找不到鍵盤或有多個列表，則可以選擇並卸載所有這些。卸載後，剩餘的驅動程序將被刪除，而必要的驅動程序將自動重新下載。 

單擊“卸載設備”。

再次單擊“卸載”以確認您的選擇。 

如果出現提示，請重新啟動筆記本電腦，然後重複上述步驟以刪除系統上安裝的所有必要的鍵盤驅動程序。卸載後，右鍵單擊空白區域並選擇“掃描硬件更改”。您還可以單擊工具欄中相同的專用圖標。 

Windows 現在將為您的本機鍵盤尋找通用的缺失驅動程序，並在您的筆記本電腦上自動重新安裝它們。 

但是，如果 Windows 找不到您的驅動程序，則您可以使用以下指南手動安裝來自 OEM 的專用鍵盤驅動程序。 

4.2 手動重新安裝鍵盤驅動

下載必要的鍵盤驅動程序並將其安裝到本地存儲。如果您下載了存檔，請確保事先解壓縮文件。您應該在其中找到一個 .inf 文件，我們將在您的系統上手動安裝該驅動程序。請按照以下步驟開始。

按Windows + X鍵盤上的 並選擇“設備管理器”。 

現在展開“鍵盤”部分並右鍵單擊您相關的鍵盤。如果您在“鍵盤”下有多個 HID 設備，那麼我們建議您卸載所有不必要的驅動程序以避免衝突。

選擇“卸載設備”。 

如果該選項可用，請選中“嘗試刪除此設備的驅動程序”框。單擊“卸載”以確認您的選擇。 

所選鍵盤現在將從您的系統中卸載。卸載相關驅動程序後，您的鍵盤將停止工作。這是正常行為，一旦我們重新安裝必要的驅動程序，您的鍵盤功能就會恢復。對要移除的所有 HID 設備重複上述步驟。刪除必要的設備後，單擊工具欄中的“添加驅動程序”圖標。 

點擊“瀏覽”。 

導航到您存儲 OEM 驅動程序的文件夾，然後單擊“確定”。

為了安全起見，選中“包括子文件夾”框。完成後單擊“下一步”。

Windows 現在將掃描兼容驅動程序的位置並自動將它們安裝到您的系統上。 

安裝後，我們建議您重新啟動筆記本電腦以進行良好的測量。 

就是這樣！如果後台驅動程序衝突導致您的系統出現問題，您的熱鍵功能現在應該在您的系統上恢復。 

注意：以後不要通過 Windows Update 安裝任何鍵盤驅動程序，以免再次失去熱鍵功能。 

方法#5：禁用遊戲模式

眾所周知，Windows 中的遊戲模式會導致某些筆記本電腦出現問題。Microsoft 的遊戲模式變得更加智能，該模式會自動嘗試為您的遊戲體驗應用最佳外圍設置。這包括調整您的音頻、鼠標設置、啟用鍵盤上的 n 鍵翻轉、Windows 鍵鎖定等等。

但是，自動啟用這些設置需要連接到通常由您的 OEM 管理的專用驅動程序和工具。這可能會在後台產生衝突，這可能會阻止您在 Windows 11 上使用熱鍵。請使用以下指南在您的筆記本電腦上禁用遊戲模式。 

按下Windows + i鍵盤，然後單擊左側的“個性化”。 

單擊“設備使用情況”。 

禁用“遊戲”的切換。 

現在點擊左側的“遊戲”。 

點擊右側的“遊戲模式”。 

禁用屏幕頂部的“遊戲模式”切換。 

關閉設置應用程序並重新啟動您的筆記本電腦。

如果您的熱鍵在重新啟動時開始工作，則遊戲模式可能會在後台干擾您的熱鍵。

方法 #6：重啟 HID 服務

您還可以重新啟動 HID 服務，這將有助於重新啟動所有 HID 或人機接口設備。這包括您的鍵盤，如果您的自定義軟件或映射器無法連接到 HID 服務，則重新啟動 HID 服務應該有助於修復您的熱鍵。使用以下指南幫助您入門。 

按Windows + S並蒐索“服務”。一旦應用程序出現在您的搜索結果中，單擊並啟動該應用程序。 

查找“人機界面設備服務”並右鍵單擊它。 

選擇“重新啟動”。 

 

Windows 現在將重新啟動您的 HID 服務。

您現在可以嘗試測試您的熱鍵。如果後台衝突阻止您的自定義軟件連接到 HID 服務，那麼現在應該修復此問題並且您的熱鍵功能現在應該恢復。 

方法#7：禁用過濾鍵

Filter keys are another culprit within Windows that is known to cause issues on many devices. Ideally, Filter keys is an accessibility feature meant to be used so that you can avoid brief repeated key inputs which is quite useful for users with anxiety, hyperactivity, hand tremors, and other similar conditions.

However, if this feature has been enabled by mistake, then it could prevent Windows from detecting your hotkey inputs and combinations. You can check if Filter keys are enabled on your system and disable them using the guide below. 

Press Windows + S and search for Control Panel. Click and launch the app once it shows up in your search results. 

Switch to ‘Large icons’ by clicking on the drop-down menu in the top right corner. 

Click on ‘Ease of Access Center’. 

Click on ‘Make the keyboard easier to use’. 

Now uncheck the box for ‘Turn on filter keys’. 

Click on ‘Ok’ at the bottom. 

And that’s it! Filter keys should now be disabled on your system. Check your hotkey combinations and their functionality should now be restored on your system.

Method #8: Disable Function (Fn) lock if available

Fn lock is a feature in most laptops that allows you to lock and use the Fn keys and their functionality. Most systems use Fn keys as alternate keys mapped to functions and utilities that will be needed to manage your system. For example, F7 could be used to increase brightness and F8 could be used to decrease brightness. If directly pressing these keys helps you manage your brightness then the Fn lock is disabled on your laptop.

However, if hitting F7 and F8 registers as the respective key then the Fn lock is enabled on your device. In such cases, your Fn keys will behave normally and you will need to use Fn + F7 or F8 combination to adjust your brightness. You can disable or toggle this lock using keyboard shortcuts on most laptops. Look for an ‘Fn Lock’ icon on one of your keys and pres Fn + the respective key, on your keyboard. This should help disable Fn lock on your keyboard if enabled, and restore your hotkeys functionality.

In case a key combination is not available on your device, then you will most likely need to access your BIOS. Most manufacturers allow you to disable and enable Fn lock from the BIOS for easy access. Simply press F2 on your splash screen once your laptop is booting to enter the BIOS menu. Once in the BIOS menu, find the relevant option and toggle the Fn lock for your laptop.

In case a BIOS menu option is also not available to you then your laptop most likely uses the default Fn lock combination which is ‘Fn + Esc’ on your keyboard. This will help toggle the Fn lock on your system which should help restore your hotkeys. 

Method #9: Check the on-screen keyboard

On-Screen keyboard within Windows can help you determine if your hotkeys have actually stopped working or you are facing a software issue. Start by launching the on-screen keyboard on your laptop using the taskbar icon. If the icon is hidden, press Windows + S on your keyboard and search for ‘On-Screen Keyboard’. Click and launch the app from your search results. 

Now try using a hotkey that does not use Fn keys on your keyboard as they would be unavailable on your on-screen keyboard. If not try testing out each key and see if it still works on your laptop. 

If all your keys seem to be registering with hotkeys working via the on-screen keyboard, then this indicates a hardware issue with your keyboard. In such cases, we recommend you get in touch with your OEM support team and try to solve your issue. If however, you are unable to activate your hotkeys via the on-screen keyboard as well, then you can use the fixes below to try and solve your issue. 

Method #10: Use Windows troubleshooter

If hotkeys still fail to work on your system then it’s time to run a dedicated Windows troubleshooter. Windows troubleshooters have become highly advanced in the past few years and they can help fix most issues with your system nowadays. Use the guide below to run a keyboard troubleshooter on Windows 11. 

Press Windows + i on your keyboard and click on ‘Troubleshoot’ on your right. 

Now click on ‘Other troubleshooters’. 

Scroll down and click on ‘Run’ beside ‘Keyboard’. 

Windows troubleshooter will now do its thing and try to find issues with your keyboard.

If any are found, follow the on-screen instructions to apply the relevant fixes. However, if the troubleshooter does not find anything then you can use the methods below to try and get your hotkeys working again. 

Method #11: Run SFC scan

If hotkeys still aren’t working on your laptop then this might indicate an issue with your Windows installation. Let’s try to fix Windows system files and Windows 11 image on your laptop to try and fix hotkeys on your system. Use the guide below to get you started. 

Press Windows + S on your keyboard and search for ‘CMD’. Click on ‘Run as administrator’ once it shows up in your search results. 

Now type in the following command and press Enter on your keyboard to execute it. 

sfc /scannow

Windows will now scan and verify all of your system files and replace corrupted ones with fresh system files. If a corrupted Windows 11 installation broke your hotkeys functionality, then this should help fix it on your laptop.

Method #12: Run DISM fixes to restore Windows image

If you got the following message after running the SFC scan above, then it is highly important to run the DISM commands to fix your Windows 11 image. 

“Windows Resource Protection found corrupt files but was unable to fix some (or all) of them”

Additionally, if the SFC scan is completed successfully but your hotkeys still do not work, then you can use the DISM commands to try and fix your Windows image as well. This will restore system files and solve background conflicts that might be preventing you from using your hotkeys. Follow the steps below to get you started. 

Press Windows + S on your keyboard, search for CMD and click on ‘Run as administrator’ once it shows up in your search results. 

Type in the following command and press Enter on your keyboard to execute it. 

DISM /Online /Cleanup-Image /RestoreHealth

Wait for the process to complete and restart your laptop for good measure. 

If a corrupted Windows image was the cause of your issue, then hotkey functionality should now be restored on your laptop.

Method #13: Uninstall any third-party tools

If you have any third-party tools customizing your keyboard then we recommend you disable or uninstall them at once. This includes the likes of key mappers, macro customizers, keyboard backlighting customizers, keyboard layout changes, and more. Such apps use different ways to hook into your keyboard drivers via Windows and any one of these could be outdated and not compatible with Windows 11 on your system.

We recommend you uninstall any such tools from your system at the earliest and remove any additional leftover configuration files if available. You should also check for driver updates to your keyboard and roll back to a previously known driver to revert any major changes applicable to your system. Use the guide below to roll back your keyboard driver. 

13.1 How to rollback your keyboard driver

Press Windows + X on your keyboard and click on ‘Device manager’. 

Find the desired keyboard in your list of devices and right-click on it once found.

 

Select ‘Properties’. 

Click and switch to the Driver tab. 

Click on ‘Rollback driver’ if available. 

Follow the on-screen instructions to finish rolling back your driver. 

Restart your system if prompted. 

Once the driver is reverted to its previous iteration hotkeys should start working on your system again.

However, if you don’t have the option to roll back your driver then you will need to uninstall the installed drivers for your keyboard and hope that Windows sources the correct drivers when it scans for new hardware on your system. If you have dedicated drivers available for your keyboard on your OEM support site, then you can install them manually. Follow Method #10 below to reinstall your keyboard drivers manually or through Windows in this case.

Method #14: Connect to a different USB port (external keyboards only)

If you are using an external keyboard then we recommend using a different USB port. Depending on your keyboard you might need a USB 2.0 or USB 3.0 port for compatibility and keyboard layout reasons. Additionally, if your keyboard uses fancy backlighting and other custom features then it likely requires a USB 3.0 port on your system to power all of its features.

In contrast, if you are trying to use a legacy keyboard via adapters then you will likely need to test USB 2.0 and USB 1.2 for best performance depending on your unit. Moreover, we recommend you ensure that your laptop is plugged into power so that it can power your USB ports properly. 

If however, your external keyboard still fails to work then you can try reinstalling its drivers on your system using the guide in this post. 

Method #15: Check GPO and re-enable hotkeys if disabled

If you are using Windows Pro or higher that has been issued by your organization or your educational institute then it is likely that hotkeys have been disabled on your system by your administrator. This could be a side effect due to a recent change, or it could be your new company policy.

Administrators tend to disable third-party apps on company-issued and education systems which also, in turn, disables hotkey functionality for most laptops. You can fix this issue by contacting your administrator and whitelisting your hotkey app in case you don’t have access to the Group Policy Editor. However,

If you are an administrator, with access to GPO, then you can use the guide below to re-enable hotkeys on your system. 

Press Windows + R on your keyboard, type in the following term, and press Enter on your keyboard. 

gpedit.msc

Navigate to the following path.

User Configuration > Administrative Templates > Windows Components > File Explorer

Double click on ‘Turn off Windows Key hotkeys’.

Click and select ‘Enabled’ in the top left. Then click ‘Apply’ in the bottom right and then click ‘OK’.

Restart your laptop for good measure and hotkey functionality will now be restored on your system. Please keep in mind that this will only work for OEMs that hook into Windows shortcuts natively to get hotkeys working again. For manufacturers that have dedicated utilities, you can use one of the guides below.

Fix hotkeys for Asus Users

If you are an Asus user with a ROG or a TUF unit, then it is likely that you are dealing with Armoury Crate. Armoury Crate is Asus’s utility that helps you manage your power plan, performance plan, overclocking, keyboard backlighting, and more depending on your laptop. Over the years Armoury Crate has grown to be quite finicky and has been riddled with telemetry and adware.

Moreover, the Aura Sync utility seems to be a hit or miss when syncing your peripherals’ backlighting with each other. If you have an Asus unit and hotkeys don’t seem to be working for you then it is likely that the Asus hotkeys app hasn’t been launching in the background. In this case, you can either try to manually start the app or reinstall AC service and the Asus System interface reconfigure your hotkeys and restore their functionality. Use one of the guides below that best fits your current needs and requirements. 

Method #1: Try to manually start AsusHotkeyExec.exe

Press Ctrl + Shift + Esc on your system to open the Task Manager and switch to the ‘Details’ tab. 

Depending on your preferences, the install location of AsusHotKeyExec.exe could vary. Hence we will use an already running process to find its install location. Start by right-clicking on either of the following ongoing tasks. 

• AsusOptimization.exe
• AsusOptimizationStartupTask.exe

Select ‘Open file location’. 

You should now be taken to the ‘C:\Windows\System32’ ideally, where you should find the ‘AsusHotkeyExec.exe’. Right-click on the app and select ‘Run as administrator’.

The app will now launch in the background and restore hotkey functionality on your system.

Try using one of your hotkeys now, if it seems to be working then, likely, AsusHotkeyExec.exe did not automatically launch in the background. This could be an isolated incident but if the app fails to launch even after a restart, then you will need to re-enable its auto start functionality.

You can do this by reinstalling Asus System Interface and Armoury Crate Service on your laptop using the guide below.  

Method #2: Re-install Asus System Interface and Armoury Crate service

Asus System Control Interface is a prominent utility regularly updated by Asus that helps most tools like Armoury Crate, Armoury Crate Service, MyAsus System Diagnosis, and more to run properly on your system. Armoury Crate service on the other hand is your overclocking utility bundled with specific overclocking and power management configurations for your specific device. Depending on your ROG or TUF unit, AsusHotkeyExec.exe could be bundled with either of these services. Let’s re-install both of them on your system.  

• Asus Support | Link

Visit the link above and click on ‘Laptops’.

Click on ‘Product Series’ and select your Series from the drop-down menu. 

Click on the next drop-down menu and select your laptop from the list.

If your unit is not listed in this list, then you can search for it using the search bar at the top. Click on your laptop model once it shows up in your search results under ‘Products’. 

Click on ‘Driver & Utility’. 

Choose ‘Windows 10 64-bit’ as your OS. 

Now scroll down to the ‘Software and Utility’ section and click on ‘Show all’. 

Click on ‘Download’ beside the latest version of ASUS System Control Interface. 

Similarly, click on ‘Download’ beside Armoury Crate Service. 

Note: Asus has now started bundling the Armoury Crate app, Armoury Crate Service, Aura Sync app, and Aura Sync service in a single package for many laptops. If this is the case for your unit as well, then you can download this package. 

Now let’s remove all installed services and packages that we are going to reinstall. Press Windows + i on your keyboard and click on ‘Apps’ on your left. 

Click on ‘Apps and features’. 

Now uninstall the following applications if you managed to source the Armoury Crate Service package from the download page. 

• Armoury Crate Service
• Armoury Crate Service core

However, if you got a single package to install Armoury Crate, Armoury Crate Service, Aura Sync app, and Aura Sync service, then uninstall the following applications from your laptop. 

• Armoury Crate
• Armoury Crate Service
• Armoury Crate Service core
• Aura Sync add-on x32
• Aura Sync add-on x64
• Game Visual or Asus Splendid
• Aura Sync

To uninstall an app, click on the 3-dot menu beside it and select ‘Uninstall’. Click on ‘Uninstall’ again to confirm your choice. Repeat the steps above to uninstall all the necessary apps from your system. 

Note: Do not remove services like Refresh Rate service, Pointing device service, and more from your laptop during this process. Even though they hook into the Armoury crate, there is no need to uninstall them as the existing installation will work with your reinstalled Armoury Crate and its services.

We will now uninstall Asus System Control Interface from your system. The best way to do this is by using the Device Manager. Follow the guide below to get you started. 

Press Windows + X on your keyboard instead and select ‘Device Manager’. 

Click and expand ‘System devices’ in Device Manager. 

Right-click on ‘Asus System Control Interface’ and select ‘Uninstall device’.

Click on ‘Uninstall’ to confirm your choice. Additionally, check the box for ‘Attempt to remove the driver for this device’ if available. 

If Asus System Control Interface is unavailable in your device manager then you can restart your laptop at this point. Once restarted, follow the subsequent steps to re-install Armoury Crate and Asus System Control Interface on your system. The concerned drivers will now be uninstalled from your system. You can now restart your laptop for the changes to take effect. 

Once your laptop restarts, navigate to the packages we downloaded from Asus’s website on your local storage and start by installing Asus System Control Interface first. Double-click and launch the .exe file and follow the on-screen instructions to install Asus System Control Interface on your laptop. You will be prompted to restart your system once the process completes. We recommend you restart your system at this point before proceeding with the installation of Armoury Crate on your system. 

Once your system restarts, double click and launch the Armoury Crate package.

Select the utilities you wish to install on your system. Unless you have other Asus peripherals that support RGB backlighting through Aura Sync, there is no point in installing Aura Sync. Once you have selected the desired utilities, click on ‘Next’. 

Click on ‘Install’ to start the installation process. 

The package will now connect to Asus’s servers, identify your laptop and install the necessary compatible utilities. Once installed, we recommend you restart your system for good measure. 

And that’s it! Once your system restarts, hotkeys should be back up and running again on your system. 

Fix hotkeys for Lenovo users

If you own a Lenovo unit especially from the ThinkPad or IdeaPad series, then you will need to try out the following fixes. Lenovo’s professional lineup of laptops is bundled with tons of hotkeys and there are mainly 3 fixes you can try to fix your issue. Let’s first verify if your hotkeys have actually stopped working. Follow the steps below to get you started. 

Method #1: Disable all shortcuts and enhancements

Let’s start by disabling all keyboard shortcuts and keyboard enhancements within Windows for your laptop’s keyboard. Follow the guide below to get you started. 

Press Windows + S on your keyboard and search for ‘Control Panel’. Click and launch the app from your search results. 

Click on the drop-down menu in the top right corner and select ‘Large icons’. 

Click on ‘Ease of access center’. 

Click on ‘Make the keyboard easier to use’. 

Uncheck all the options available on your screen. 

Save your changes and restart your laptop for good measure. 

If keyboard enhancements enabled by Windows were causing conflicts with your hotkeys, then your hotkey functionality should be restored on your laptop by now. 

Method #2: Update your drivers using Lenovo support

You might have manually updated your drivers, you might have reinstalled and rolled back your drivers, but this isn’t similar to downloading and installing drivers through the support app. Most OEM support apps are designed to automatically scan for known issues with your hardware in the background and fix them automatically. These support app also come with hotfixes and patches that aren’t readily available to the end consumer. These hotfixes and patches are applied when downloading and installing the concerned driver or utility,

Hence we recommend that you download and reinstall the following drivers on your system through the Lenovo support app. Depending on your unit’s make and model, you could be using a different Lenovo app like Lenovo Vantage and more. The process is similar for all these apps and you simply need to manually uninstall your keyboard drivers first and then reinstall the corresponding ones from your support app. 

Note: We won’t be removing your power management drivers and instead we will be simply reinstalling them. Removing power management drivers can end up harming your vital components especially if your laptop is doing some resource-heavy work in the background. 

Press Windows + X and select ‘Device Manager’. 

Find your keyboard under ‘Keyboards’ and right-click on it. 

Select ‘Uninstall device’. 

Check the box for ‘Attempt to remove the driver for this device’ if available. Click on ‘Uninstall’.

 

Your keyboard driver will now be uninstalled. Open the Lenovo System Update, Lenovo Vantage, or the corresponding Lenovo support app depending on your current laptop. We will be using the Lenovo System update app for this guide as that will be used by most modern systems currently and in the future. If you do not have the app installed on your unit, then you can use the link below to download it to your laptop. 

• Lenovo System Update App | Download Link

Download and install the app on your system using the link above. Once installed, launch the app and log in with your device and account details if prompted. 

Click on ‘Get new updates’ on your left. 

Lenovo System update app will now detect your configuration and look for compatible upgrades accordingly. Once the process completes, all available updates will be shown on your screen according to their priority. Check each of the following sections and check the boxes for the updates you wish to install on your laptop. Your keyboard driver will also show up in this list as it is currently missing from your system. Ensure that you check the box for your keyboard driver before moving to the next step. 

• Critical Updates
• Recommended Updates
• Optional Updates

Note: Do not check the boxes for your bios updates. We recommend you download and install bios updates, individually and separately so that your laptop does not face installation conflicts in the background during this process.

Click on ‘Download’ in the bottom right corner. 

Lenovo system update will now download and install all the selected drivers on your system. Your laptop could automatically restart a few times during this process which is normal. Simply log back into your account and wait until the installation process has been completed. 

Once all the drivers are installed on your system, try using your keyboard hotkeys again. In most cases for Lenovo devices, your hotkeys should be back up and running on your system again. Lenovo is known to apply certain patches in the background when installing hotkey drivers and create certain tasks to maintain the functionality of your hotkeys. A reinstallation should have reinitiated this process again which should have fixed your hotkeys. 

Fix hotkeys for Acer users

If you are using an Acer system then there isn’t much you can do at this point. Acer is known to keep its hotkeys simple with minimal customization available to the end-user. This in turn means that if the above-stated general fixes did not work for you then it is unlikely that resetting the CMOS will. However, if you have overclocked your unit or have been messing around with voltage values, then you can try resetting your CMOS to get hotkeys back up and running on your system again.

Resetting the CMOS does a lot of things but it mainly helps reset changes to core system values like your voltage, frequency speed, and more. Resetting the CMOS also helps discharge capacitors on some laptops which can give you a sudo-fresh start which is known to solve many persistent errors and issues with systems in the past. Use this comprehensive guide by us to reset your CMOS on your Acer unit.

Check out: How to Reset BIOS in Windows 11

Facing error codes when restarting HID services? Try these fixes!

If you decided to restart your HID service using the guide at the top, then you could end up facing two common errors depending on how your system has been configured. These are known errors and can be fixed on your system using the guides below. Follow the steps to get you started. 

Method #1: For error code 126

Error code 126 can be fixed by replacing the Hidserv.dll to your system 32 folder. Follow the guide below to get you started.

Note: You will need a Windows 11 installation media or ISO in case the .dll file is unavailable on your system. Make sure you have either of these handy before proceeding with the guide below. In case you do not have an installation media handy, then you can use the link below to download Hidserv.dll to your local storage. 

• Hidserv.dll | Download Link

Open the Windows installation media you have handy and search for Hidserv.dll using the search box in your top right corner. 

Once found, copy the file to a convenient location on your local storage. If however, you downloaded the file to your local storage using the link above, then extract the archive to a convenient location and follow the steps below to edit its security permissions. 

Right-click on the downloaded Hidserv.dll and select ‘Properties’. 

We will now need to manually grant permissions to the necessary users and applications so that Hidserv.dll can work properly on your system. Switch to the Security tab at the top. 

Click on ‘Edit’ at the top. 

Click on ‘System’ at the top and check the box for ‘Write’

Click on ‘Apply’ once done. Select ‘Yes’ to confirm your choice. Repeat the steps above and restrict permissions for Administrators and other users in the list above. Once you are done, click on ‘Add’. 

Now enter the following term and press Enter on your keyboard. 

All Application Packages

Select the following permissions for ‘ALL APPLICATION PACKAGES’. 

• Read & execute
• Read

Similarly, click on ‘Add’ again. 

Now enter the following term and click on ‘Ok’. 

NT Service\TrustedInstaller

Check the boxes for the same permissions as we did for the application packages above. 

We now need to add permissions for restricted UMP packages on your system. There is no way to do this using the Windows File Explorer, so we will be using a PowerShell script instead. Press Windows + S on your keyboard and search for PowerShell. Click on ‘Run as administrator’ once it shows up in your search results. 

Once PowerShell launches, copy and paste the code below in your PowerShell window. Do not execute the commands just yet.

 

$user = [Security.Principal.NTAccount]::new("ALL RESTRICTED APPLICATION PACKAGES").Translate([System.Security.Principal.SecurityIdentifier])
$rule = [Security.AccessControl.FileSystemAccessRule]::new($user, "ReadAndExecute", "Allow")
$directory = PATH
$acl = Get-Acl $directory
$acl.SetAccessRule($rule)
Set-Acl -Path $directory -AclObject $acl

Now navigate to the Hidserv.dll file that we just edited the permissions for and right-click on it. Select ‘Copy as path’.

Go back to your PowerShell window and replace “PATH” with the path we just copied. 

Once replaced, hit Enter on your keyboard to execute the command. Once completed, the new permissions for restricted application packages should now be added to your new Hidserv.dll file. 

Note: If you are typing in the path manually then you will need to include in double-quotes as shown in the final screenshot. Pasting a copied path using the method above will automatically add double quotes to it. 

It’s now time to replace or add the file to your boot directory. Navigate to the Hidserv.dll file we just created and copy it to your clipboard. 

Press Windows + E on your keyboard and navigate to the following path. 

C:\Windows\System32

Paste your file in this location. Click on ‘Replace the file in the destination’.

 

Click on ‘Yes’ to grant the necessary administrator permissions. Once the file is replaced, restart your system for good measure. You can now check your HID services in the Services app to see if it is back up and running again. If not, you can try starting it manually, and you should no longer be facing Error code 126 on your system. 

Method #2: For Error code 2

If you are getting Error code 2 after trying to restart the HID service then there could be a couple of reasons why you are facing this error. The main reason is due to unwanted registry changes for the HID service. This could have happened due to recently applied manual hacks or registry cleaners used by you. We will need to check for these changes and revert them if any have been made on your system. Follow the guide below to get you started. 

Press Windows + R on your keyboard, type in the following term, and hit Enter on your keyboard. 

regedit

Navigate to the following registry key. You can also copy-paste the same in the address bar at the top of your screen. 

Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\hidserv

Double click on the ‘Type’ value on your right. 

Set the value to ’20’ if it is something different and click on ‘Ok’. 

Now click on ‘Parameters’ under Hidserv on your left. 

Double click on ServiceDll on your right. 

Enter the following path in its Value data field. Even if the same path exists, copy-paste the one below just to be sure. Ensure that there are no spaces at the starting or end of the path below. 

%SystemRoot%\System32\hidserv.dll

Once done, repeat the steps above for the following registry locations given below. 

• Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\hidserv

Additionally, if folders named ControlSet002 or more exist in the location below, then we recommend repeating the steps above for the Hidserv folder in those locations as well. 

• Computer\HKEY_LOCAL_MACHINE\SYSTEM\

Once you have made these changes, restart your system, and HID service should be automatically working on your laptop again. If not, launch the service manually and you should no longer face Error code 2 on your laptop. 

Laptop hotkeys can be quite finicky and we hope you were able to get the back up and running again on your system using the guides above. If you face any issues or have any questions for us, feel free to reach out using the comments section below. 

Related: 

• How to Tell If Your Computer is 32 or 64 Bit on Windows 11
• How to Disable Updates on Windows 11
• How to Change the Taskbar Color on Windows 11
• How to Disable Windows Search on Windows 11
• How to Search in Windows 11: Everything You Need to Know
• How to Unzip Files on Windows 11
• How to Install Fonts on Windows 11
• How to Stop Pop Ups on Windows 11
• How to delete temporary files in Windows 11